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Customer Support

From FAQs to helpful videos, we have plenty of ways for you to get the assistance you need. Watch the video below to discover how to find customer support!

Some of our customer support tools include:

  • Online articles
  • FAQs
  • Tips
  • Videos
  • Our chat feature
  • Our general help hotline: 1.800.PROTECT
  • Our monitoring center phone number: 1.800.364.3616

Videos to View Next:

Guardian Protection smart lock being activated by Bluetooth disarming

Bluetooth Disarming

Woman hitting panic button on her Guardian Protection app after a break in

In-App Panic

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Fire Safety Tips (Fire Escape Plan)

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