The severe weather alerts you receive from your Guardian Protection app and panel can be a great way to stay in the know and prepare for dangerous forecasts. These notifications will be sent to your phone and can cause your panel to beep to indicate impending tornadoes, wildfires, and/or tsunamis confirmed by the National Weather Service (NWS). However, if you would like to stop receiving these alerts, you can either silence them or disable them altogether.
If you ever want to temporarily pause these alerts, though, you can take the following steps:
- Log into the Guardian Protection app.
- When there is an active severe weather alert, the Severe Weather Alerts card displays at the top of the home dashboard.
- To silence an alert from the Severe Weather Alerts card:
- Tap Silence Alert.
- In the message that pops up, tap Silence to confirm and dismiss the alert at the panel.
- Or to silence and pause the alert from the Severe Weather Alerts information page:
- Tap > on the Severe Weather Alerts card to navigate to the Severe Weather Alerts information page.
- Tap Silence For 4 Hours.
- In the message that pops up, tap Confirm to silence and pause alerts for the next four hours.
- After the panel is silenced for four hours, the user has the ability to re-enable alerts by tapping Enable Alerts. This button replaces the location of the Silence For 4 Hours button until alerts are re-enabled or the end of the four hours.
If you would like to indefinitely pause these severe weather alerts, you can follow the steps below:
- Log into your Guardian Protection account through our website.
- Click Notifications.
- Click the Severe Weather Alert toggle to disable severe weather alerts sent to the panel. This pauses severe weather alerts indefinitely until the alert is toggled back on using the Guardian website.
Important: This feature requires an eligible panel type and the Guardian app versions 4.21.24 on iOS devices and 4.21.22 on Android devices.
