New to your Guardian Panel? This article answers common questions to help you get started—whether you’re learning how to arm and disarm your system or customize settings. Here’s everything you need to know to confidently use your panel from day one.
How do I arm and disarm my system on the IQ panel?
To arm your system on the IQ2/IQ4, tap the green padlock. Then select Arm Stay or Arm Away.
To disarm, tap the yellow or red padlock. Then enter your four-digit code.
How do I arm my system without an entry delay?
1. Tap the green padlock.
2. Click on the arrow on the right side of your arming window.
3. Tap “ENTRY DELAY.” The icon should turn grey and say off.
4. Select Arm Stay or Arm Away.
How do I arm my system without sound?
To arm your IQ2/IQ4 without sound, follow these steps:
1. Tap the green padlock.
2. Click on the arrow on the right side of your arming window.
3. Tap “EXIT SOUNDS.” The icon should turn grey and display as Off.
4. Select Arm Stay or Arm Away.
How do I adjust the brightness on my IQ panel?
To adjust the screen brightness, follow these steps:
1. Tap or drag the top menu down from the top of the screen.
2. Use the top slide bar marked with a sun icon to adjust the brightness.
- Slide the circle to the left to reduce the brightness.
- Slide the circle to the right to increase the brightness.
How do I adjust the volume on my IQ panel?
To adjust the volume of the system’s chimes and voice announcements, please follow the instructions below.
Please note that the below instructions do not adjust the volume of the system’s siren. We are unable to reduce the volume of the siren. If you are having issues hearing the siren in other parts of your home, please call us at 1.800.PROTECT (1.800.776.8328) and someone from our team will be happy to help.
1. Tap or drag the top menu down from the top of the screen.
2. Use the top slide bar marked with a speaker icon to adjust the volume:
- Slide the circle to the left to reduce the volume.
- Slide it all the way to the left to completely turn off the chime & announcements.
- Slide the circle to the right to increase the volume.
Can I change my panel code?
If you subscribe to interactive services, the four-digit code number used to arm and disarm your panel can be changed and managed through your Guardian Protection account. Simply log in and click the Smart Home Security link on the home page.
If not, you can review information on how to update user codes in your system manual. To find an online version of your manual, please log in to your Guardian account. Under My System, choose My Panel Manual. Still need assistance? Give us a call at 1.800.PROTECT (1.800.776.8328).
How do I connect my IQ panel to WiFi?
1. Tap the
at the top of the panel.
2. Tap Settings.
3. Tap Advanced Settings.
4. Enter your master code.
5. Tap Wi-Fi.
6. Check the box next to “Enable Wi-Fi”.
7. Find your network and select it.
8. Enter your network password.